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Adv Tech Supp Functions

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
CTS 255 Adv Tech Supp Functions 2 2 0 3
Prerequisites: CTS 155
Corequisites: None
Effective Term: Spring 2006

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems.

Legend

  • : Comprehensive Articulation Agreement - This course is recommended for students transferring to a four-year university.
  • : Local Requirement
  • : Instructional Service Agreement
  • : Universal General Education Transfer Component (UGETC)