This course will provide information about effective management, documentation, and communication using electronic health information. The course will also provide hands-on activities to navigate through the various applications found in a typical electronic medical record system. Upon completion, students will be able to use electronic health records as a tool before, during, and after a patient encounter.
Prerequisite: High School or GED diploma.
Occupation Description
This is an introductory course. When combined with Medical Office I and Medical Office II individuals will be prepared for an entry-level job in a Doctor’s Office. (receptionist)
Careers Available
Doctor’s Offices, Ambulatory Care Settings
Entry-Level Salary
$9-$11/hour
Learning Objectives
Students will learn basic navigation of the EMR software, scheduling, will create an electronic health record from a paper chart, check-in/check-out, charge entry and many other tools in this EHR operating system.
Recommended Courses and Skills
Medical Office I; Medical Office II; HSD or GED; Basic Computer Skills
Helpful Personal Attributes
- Pleasant, professional, and articulate phone voice
- Ability to multi-task and handle many incoming calls or patients at once
- Efficient and accurate data-entry skills
- Computer literacy and multi-line phone experience. If no experience, the prospective receptionist must be able to learn it quickly.
- Clean background - candidate should have positive professional references and be able to pass a criminal background check
- Basic knowledge such as basic math, alphabetical or numerical filing may also be required.
- Punctual and reliable
- Accuracy
Program Contact
West Campus Customer Service 336.761.1002
