Program of Study

Course work includes development of a student’s ability to create, store, communicate, exchange and use information to solve technical issues related to information support and services, interactive media, network systems, programming and software development, information security and other emerging technologies based on the selected area of study.


Careers Available

Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to design and manage information. The program will incorporate the competencies of industry-recognized certification exams.

Recommended Courses and Skills

Keyboarding skills.

Helpful Personal Attributes

Good communication skills, troubleshooting skills, ability to work as a member of a team, time management skills, desire to learn new skills and technologies, and willingness to work at a problem until solved.

Program Offerings

Program Credential Level Offered Code
IT-Technical Support & Services Associate in Applied Science NEW Day, Evening, and Online A25590TS
IT-Technical Support & Services A+ Certificate NEW Day, Evening, and Online C25590AP
IT-Technical Support & Services HelpDesk Certificate NEW Day and Online C25590HD

Program Contact

If you would like additional information about the IT- Technical Support & Services Program, contact Gerry Kearns, Program Coordinator, at 336.734.7547 or gkearns@forsythtech.edu.