State Authorization and Complaint Resolution

Overview

Online and distance education is an important part of Forsyth Tech’s program offerings, with many students participating in federal financial aid. Recent amendments to the Higher Education Act of 1965 include changes in regulation for State Authorization that may impact online, distance, and print-based education providers. The related regulations include:

If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002)

What Forsyth Tech is Doing

Forsyth Tech is working to evaluate and comply with these changes and will provide up-to-date information as it becomes available.

Complaint Resolution

In compliance with the new regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.

While Forsyth Tech strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by Forsyth Tech’s internal processes, you may choose to file a complaint with your state of residence. (Click here to see the complaint process for each).

Forsyth Tech Complaint Resolution Structure

Academic Matters: Students should follow the academic appeals process outlined in the Student Handbook.

Discrimination Issues: Students should follow the process outlined in the Student Grievance Policy, also found in the Student Handbook.

Accreditation:  Forsyth Tech is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The commission has authorized Forsyth Tech to offer certificates, diplomas, and associate’s degrees. Information on how to report a complaint to our accrediting association can be found on the SACSCOC website.

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