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Customer Service

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
MKT 223 Customer Service 3 0 0 3
Prerequisites: None
Corequisites: None
Effective Term: Summer 1997

This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.

This Course can be found in these Programs of Study