Customer Service

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
MKT 223 Customer Service Requisite(s) 3 0 0 3
Prerequisites: DRE 098 Local Requirement
Corequisites: None
Effective Term: Summer 1997

This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.

2012FA - New Local Prereq: RED 090

2014FA - Revised Local Prereq from RED 090 to DRE 098

Legend

  • : Comprehensive Articulation Agreement - This course is recommended for students transferring to a four-year university.
  • : Local Requirement
  • : Instructional Service Agreement
  • : Universal General Education Transfer Component (UGETC)
  • : Global Distinction
  • : Requisite(s)

This Course can be found in these Programs of Study