Technical Standards for Medical Office Administration

Our program technical standards have been developed to help students understand nonacademic standards, skills, and performance requirements expected of a student in order to complete this particular curriculum.

If an accommodation is necessary to participate in the program, it is imperative to identify a reasonable accommodations to those students who qualify under the Americans with Disabilities Act (ADA). Reasonableness is determined by Accessibility Resources and the program on a case-by-case basis utilizing the program technical standards. The accommodation needs to be in place prior to the start of the program, or it may delay your ability to start the program. It is the student’s responsibility to contact Accessibility Resources and request accommodations.

Skills Description Specific Examples
Motor Skills Able to work on a computer for an extended period of time and ability to work with small hand tools
  • Keyboarding and basic accounting functions. Able to complete timed writings.
Vision Able to access information in an office setting.
  • Reviewing information in documents and computer for long periods of time.
Hearing Students will be able to respond to instructions.
  • Ability to respond to the instructor and students in the computer lab and classroom.
Technological Able to utilize the current technology in the medical office
  • Able to use create word documents and worksheets. Able to navigate through the patient record keeping program.
Communication Able to communicate professionally both orally and in writing.
  • Follow verbal and written instructions.
Critical Thinking/ Problem Solving Ability to gather relevant information, interpret data, and able to show good judgement
  • Completing assignments on time, adhering to deadlines, analysis of information to come up with possible solutions.
Interpersonal Skills Students will be able to interact with other students, function and contribute as a part of a team and be accountable for self and other.
  • Students working with persons from various backgrounds; maintain positive attitude.

This document is intended to serve as a guide regarding the physical, emotional, intellectual and psychosocial expectations placed on a student. This document cannot include every conceivable action, task, ability or behavior that may be expected of a student. Meeting these technical standards does not guarantee employment in this field upon graduation. Ability to meet the program’s technical standards does not guarantee a student’s eligibility for any licensure, certification exam, or successful completion of the degree program.