Technical Standards for Supply Chain Management

Our program technical standards have been developed to help students understand nonacademic standards, skills, and performance requirements expected of a student in order to complete this particular curriculum.

If an accommodation is necessary to participate in the program, it is imperative to identify a reasonable accommodations to those students who qualify under the Americans with Disabilities Act (ADA). Reasonableness is determined by Accessibility Resources and the program on a case-by-case basis utilizing the program technical standards. The accommodation needs to be in place prior to the start of the program, or it may delay your ability to start the program. It is the student’s responsibility to contact Accessibility Resources and request accommodations.

Skills Description Specific Examples
Motor Skills Have the stamina to sit or stand for extended periods. Be able to lift up to 50 pounds as needed. Regularly use hands to finger, handle, or feel objects, tools, or controls.
  • Able to walk through a distribution environment for 20 to 25 minutes or to sit for 1-4 hours to complete a task. Able to carry textbooks and other paper supplements.
  • Able to use computer and other personal devices to complete assignments exams and industry specific tools, software and equipment.
  • Student must be able to read industry related documents and be able to pass standard vision exams.
  • Assess visual information presented in class such as course documents, textbooks, online course supplements, and overhead projections.
  • Students must be able to access Bill Of Lading (BOL), MSDS (Material Safety Data Sheets), Universal Product Code (UPC) labels, placards, packaging signs and military time.
  • Students must be able to maneuver walk through a distribution center, and visually follow the hazmat safety lines and signs accordingly when receiving instructions.
  • Students me be able to read assignment instructions, course materials and supplements, exams, and project instructions.
  • Students must able to respond to noises in the distribution center environment, such as forklifts.
  • Students must be able to respond to classroom instructions and conversations.
  • Students must be able to walk through a distribution center, listen for beeping sounds from forklift and warning noises, and follow the hazmat safety lines accordingly when receiving instructions.
  • Follow oral instructions from instructor and trainer. Participate in class discussions with peers.
Technological Students must have a working knowledge of basic computers skills and advance software programs appropriate for the course.
  • Students must be able to navigate in Microsoft Programs. Use advanced industry specific programs that require understanding of industry terms and knowledge. Use the computer and the appropriate software needed for exams, quizzes or assignments.
Communication skills must include:
Demonstrate effective and professional communication skills that includes written, verbal and articulating information effectively. The Supply Chain Industry operates on precision. One digit off, the absence of paperwork (MSDA sheet or, BOL) can cause a major catastrophe and a major bottleneck in the Supply Chain. Students must feel empowered to communicate correctly to get the best information at all times and must select the best medium to provide the accurate information even when barriers exists.
  • Student must create industry specific documents and professional, error-free written document and visual presentations. Student must effectively communicate with all stakeholders, including peers, administrative professionals and professors, with or without accommodations.
  • Students must be able to access labels, BOL’s labels claims forms and MSDS documents.
Critical Thinking/ Problem Solving Use critical thinking skills to make individual and group decisions.
  • Students must analyze situations and apply sound industry judgement and college policies when making ethical decision-making skills when resolving complex problems.
Interpersonal Skills Student must be able to establish and foster cooperative relationship with other and all stakeholders. Student must remain calm and in stressful situations due the nature of Supply Chain Management environments. Students must manage emotion and demonstrate stability in character.
  • Student should encourage and lead peers to the accomplishment of duties as assigned. Maintain a positive attitude in all situation internally and externally when representing the college and interacting with vendors. Students must participate in project and assist when asked by peers, instructors and trainers.
    Demonstrate integrity, empathy, and compassion in their interactions with peers.
Environmental Tolerance
which includes physical strength and abilities
Students must be able to adjust to varying room temperatures and different environments like a warehouse or a distribution setting. Student should also be able to use different furniture, equipment and industry specific tool/equipment that will be designed for instruction and learning.
  • Students must be prepared for the different temperatures in the various facilities; student must dress appropriately for the classroom, manufacturing, warehousing and distribution environments. Student must sit and stand for extended periods (instruction, demonstration and operations periods)
    Receive instructor’s voice or trainer’s voice in a noisy environment.
    Maintain a cooperative spirit while working crowded or open environment.

This document is intended to serve as a guide regarding the physical, emotional, intellectual and psychosocial expectations placed on a student. This document cannot include every conceivable action, task, ability or behavior that may be expected of a student. Meeting these technical standards does not guarantee employment in this field upon graduation. Ability to meet the program’s technical standards does not guarantee a student’s eligibility for any licensure, certification exam, or successful completion of the degree program.