Faculty Spotlight – Mary Chamberlain
Professor, Pharmacy Technology and Clinical Education Coordinator
Mary Chamberlain currently serves as the Clinical Education Coordinator and Lead Instructor for the Pharmacy Technology (PHM) program, and has been at the college for six years. She has been in the pharmacy technician profession for 33 years, as well, working and training entry level techs.
Mary is fully committed to creating a culture that provides the highest possible standards of service and support, and brings these values to her work with students. She received her AAS in Pharmacy Technology from Davidson County Community College, an Associate of Arts from Forsyth Tech, a Bachelor of Science from Appalachian State University, and is currently working toward her Masters of Higher Ed from App State.
Mary puts student success and professional excellence at the top of her priorities and supports our students with her passion, energy level, and creative innovations. She is a problem solver!
“It’s so important for students to learn the soft skills of communication and emotional intelligence,” said Mary. “They can have all the technical skills in the world, but we need to inspire them to balance those skills with compassion, empathy and heart. Those are attributes that will help them throughout their pharmacy career and in life.”
She observed that her students were struggling one of her PHM courses so she created a step-by-step video of a practice process that is taught in collaboration with one of our primary clinical partners. The final video was shared with the hospital and is now used as a training video by the hospital. Mary demonstrated her care for students through actions to remove barriers to their success. When she learned that a student had a family situation that only allowed him to be available for a Saturday clinical in one course, Mary went to work and was able to arrange for a clinical site to allow him to come on Saturdays so that he could continue in the program.
“At the end of the day, I think about what I did today,” said Mary. “I never want to do anything but my absolute best as I hold myself accountable to do the right thing.”
Mary is heavily involved with the community and participates in career fairs, Explorer Posts, Camp Meds, the Pharmacy Technician Educators Coalition, and the NC Association of Pharmacists. She has sought input from both the community and her advisory committee to see considerable growth in student interest and enrollment in the PHM program. She pursues excellence in administering the PHM program, meeting and exceeding the accreditation criteria set by the American Society of Health-System Pharmacists. Always one who seeks out professional development opportunities and ways to improve, Mary said of a professional development session, “I think the opportunities we have here at the college to grow and develop our skills are a priceless commodity.” Her impact on both colleagues and students is immeasurable!