Electronic Medical Records

This course will provide information about effective management, documentation, and communication using electronic health information.  The course will also provide hands-on activities to navigate through the various applications found in a typical electronic medical record system. Upon completion, students will be able to use electronic health records as a tool before, during, and after a patient encounter.

Prerequisite: High School or GED diploma.

Occupation Description

This is an introductory course. When combined with Medical Office I and Medical Office II individuals will be prepared for an entry-level job in a Doctor’s Office. (receptionist)

Careers Available

Doctor’s Offices, Ambulatory Care Settings

Entry-Level Salary


Learning Objectives

Students will learn basic navigation of the EMR software, scheduling, will create an electronic health record from a paper chart, check-in/check-out, charge entry and many other tools in this EHR operating system.

Recommended Courses and Skills

Medical Office I; Medical Office II; HSD or GED; Basic Computer Skills

Helpful Personal Attributes

  • Pleasant, professional, and articulate phone voice
  • Ability to multi-task and handle many incoming calls or patients at once
  • Efficient and accurate data-entry skills
  • Computer literacy and multi-line phone experience. If no experience, the prospective receptionist must be able to learn it quickly.
  • Clean background – candidate should have positive professional references and be able to pass a criminal background check
  • Basic knowledge such as basic math, alphabetical or numerical filing may also be required.
  • Punctual and reliable
  • Accuracy

Program Contact

West Campus Customer Service 336.761.1002