Student Complaint Information by State and Agency

Please note: Whenever possible this report used language provided by the state agency through the SHEEO Survey. In some cases email correspondence and web site reviews were also incorporated.

State Agency Name & Link Additional Information about Complaint Process
Alabama Alabama Commission on Higher Education – Office of Institutional Effectiveness and Planning Complaints for out-of-state institutions are referred to the Alabama Department of Postsecondary Education (ADPE) for response. Please see the ADPE link. For in-state institutions, contacts are posted to the ACHE website.
Alabama Alabama Department of Postsecondary Education – Office of Private School Licensing Division N/A
Alaska Alaska Commission on Postsecondary Education N/A
Arizona Arizona State Board for Private Postsecondary Education N/A
Arkansas Arkansas Department of Higher Education N/A
Arkansas Arkansas State Board of Private Career Education N/A
California Bureau for Private Postsecondary Education N/A
Colorado Colorado Department of Higher Education N/A
Colorado Division of Private Occupational Schools N/A
Connecticut The Office of Financial and Academic Affairs for Higher Education N/A
Delaware Delaware Department of Education The Delaware Department of Education will investigate complaints. Such complaints must be in writing and verified by the signature of the person making the complaint. Oral, anonymous or unsigned complaints will not be investigated. Until the web site is functional, please write or call for more information. The Delaware Department of Education; Teacher and Administrator Quality; John W. Collette Resource Center; 35 Commerce Way; Dover, DE 19904. The Delaware Department of Education phone number is 302.857.3388.
District of Columbia Education Licensure Commission  N/A
Florida Commission for Independent Education- Department of Education  N/A
Georgia Nonpublic Postsecondary Education Commission  N/A
Hawaii Hawaii Post-Secondary Education Authorization  N/A
Idaho Idaho State Board of Education  N/A
Illinois Illinois Board of Higher Education  N/A
Indiana Indiana Department of Workforce Development  N/A
Indiana Indiana Commission on Proprietary Education  N/A
Iowa Iowa College Student Aid Commission  N/A
Kansas Kansas Board of Regents  N/A
Kentucky Kentucky Council on Postsecondary Education  N/A
Kentucky Kentucky Commission on Proprietary Education  N/A
Louisiana Louisiana Board of Regents  N/A
Louisiana Louisiana Board of Regents  N/A
Maine Maine Department of Education, Office of Higher Education Services  N/A
Maryland Maryland Higher Education Commission  N/A
Massachusetts Massachusetts Division of Professional Licensure  N/A
Massachusetts Office of Private Occupational School Education  N/A
Massachusetts Massachusetts Department of Higher Education  N/A
Michigan Michigan Department of Licensing and Regulatory Affairs  N/A
Minnesota Minnesota Office of Higher Education  N/A
Mississippi Mississippi Commission on College Accreditation  N/A
Mississippi Commission on Proprietary School and College  N/A
Missouri Missouri Department of Higher Education  N/A
Montana Montana University System, Montana Board of  N/A
Nebraska Nebraska Department of Education, Private Postsecondary Career Schools  N/A
Nebraska Nebraska Coordinating Commission for Postsecondary Education  N/A
Nevada Nevada Commission on Postsecondary Education  N/A
New Hampshire Department of Education, Division of Higher Education, Higher Education Commission  N/A
New Jersey New Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information  N/A
New Jersey Office of the Secretary of Higher Education  N/A
New Mexico New Mexico Higher Education Department  N/A
New York Office of College and University Evaluation  N/A
New York Bureau of Proprietary School Supervision, New York State Education Department  N/A
North Carolina The University of North Carolina Board of Governors  N/A
North Carolina The North Carolina Community College System  N/A
North Carolina (Office of Proprietary School Services)  N/A
North Dakota North Dakota State Board for Career and Technical N/A
North Dakota North Dakota University Sytem N/A
Ohio The Ohio Board of Regents N/A
Ohio State Board of Career Colleges and Schools N/A
Oklahoma Oklahoma State Regents for Higher Education N/A
Oklahoma Oklahoma Board of Career and Technology N/A
Oklahoma The Oklahoma Board of Private Schools A Form is available by request to the OBPVS Staff, but is not required. Unless a safety or other issue requiring an in-person investigation is alleged, a “Student,” complaint will be accepted and sent to the institution for a response that may then be forwarded to the complainant for further input. Nora Ann House, Director, 3700 N. Classen Blvd., Ste. 250, Oklahoma City, OK
Oregon Office of Degree Authorization N/A
Oregon Department of Education Private and Career Schools N/A
Pennsylvania Department of Education N/A
Puerto Rico Puerto Rico Council on Education N/A
Rhode Island Rhode Island Board of Governors for Higher N/A
South Carolina South Carolina Commission on Higher Education N/A
South Dakota Secretary of State N/A
Tennessee Tennessee Higher Education Commission N/A
Texas Texas Workforce Commission N/A
Texas Texas Higher Education Coordinating Board N/A
Utah Utah Division of Consumer Protection N/A
Vermont Vermont State Board of Education N/A
Virginia Private & Out-of-State Postsecondary Education, State Council of Higher Education N/A
Washington Washington Student Achievement Council N/A
Washington Washington Workforce Training and Education N/A
West Virginia West Virginia Higher Education Policy Commission N/A
West Virginia West Virginia Council for Community & Technical College Education N/A
Wisconsin Wisconsin Educational Approval Board N/A
Wyoming Wyoming Department of Education N/A

*Based upon the SHEEO (State Higher Education Executive Officers) “Compendium of (State Authorization) Laws and Regulatory Practices,” this summary was created with support from WCET’s (WICHE Cooperative for Educational Technologies) State Authorization Network.