You are currently viewing the 2013 - 2014 Academic Catalog. The current catalog is located here.

Computer Information Technology -
Helpdesk Operations

Curriculum Description

The Computer Information Technology curriculum is designed to prepare graduates for employment with organizations that use computers to process, manage, and communicate information. This is a flexible curriculum that can be customized to meet community information systems needs.

Course work will develop a student’s ability to communicate complex technical issues related to computer hardware, software, and networks in a manner that computer users can understand. Classes cover computer operations and terminology, operating systems, database, networking, security, and technical support.

Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to manage information. Graduates should be prepared to sit for industry-recognized certification exams.

The following represents one way in which the program of study can be completed. Students who aren’t able to follow this plan should consult their academic advisor to be sure that they take courses in the best order for their success.
(CTE-Y D25260P1)

Certificate

C25260H REVISED
NC CIP: 11.0103
Day, Evening and Online
POS Approved: Fall 2013

Fall Semester

Course Course Title Class Hours Lab/Shop Hours Clinical/WBL Hours Credit Hours
CIS 115 Intro to Prog & Logic NEW REQUISITE Comprehensive Articulation Agreement 2 3 0 3
NET 110 Networking Concepts 2 2 0 3
Select one:
Course Course Title Class Hours Lab/Shop Hours Clinical/WBL Hours Credit Hours
CIS 110
OR
Introduction to Computers Comprehensive Articulation Agreement (2) (2) (0) (3)
CIS 111 Basic PC Literacy 1 2 0 2
Totals

Class Hours: 5
Lab/Shop Hours: 7
Clinical/WBL Hours: 0
Credit Hours: 8

Spring Semester

Course Course Title Class Hours Lab/Shop Hours Clinical/WBL Hours Credit Hours
CTS 120 Hardware/Software Support 2 3 0 3
CTS 155 Tech Support Functions 2 2 0 3
CTS 285 Systems Analysis & Design 3 0 0 3
Totals

Class Hours: 7
Lab/Shop Hours: 5
Clinical/WBL Hours: 0
Credit Hours: 9

Total Credit Hours: 17

Legend

  • : Comprehensive Articulation Agreement - This course is recommended for students transferring to a four-year university.
  • : Local Requirement
  • : Instructional Service Agreement
  • : Universal General Education Transfer Component (UGETC)
  • : Global Distinction
  • : Requisite(s)

Additional Information

* CTS 115 frequently offered in summer term only.

**Hours will vary depending on course selection.

C25260H REVISED