An introduction to Medical Unit Secretary will be held on Monday, April 11, 2022 from 5:30 pm to 7:30 pm.  This introduction will cover the new compliance package.  It will be held at the West Campus, 1300 Bolton Street, Room 20.  Contact the Student Care Center at 336-734-7023 to register for this orientation.

Medical Unit Secretary

This course is designed to prepare an individual for employment as a medical unit secretary in either a hospital or a skilled nursing center.

The class includes 120-130 hours of classroom training and 50-100 hours of clinical experience at a local hospital. Course content includes medical and drug terminology, receptionist and telephone duties, hospital procedures, and a HRD component covering communication skills, team work and customer service.

Program Contacts

For more information please contact the Customer Service Department at 336.734.7023.

To see if you qualify for a scholarship, please contact Michael Glontz at 336-757-3701 or


Students must complete a compliance package.  Please contact Sherri Weddle Bowen at to receive information about the compliance package. This compliance package is a requirement before registering for the class.

  • Students will need to be able to upload the following information into the compliance package:
    • Driver’s License or Picture ID (Student must be 18 years of age)
    • High School Diploma or transcript showing your graduation date
    • Math/Reading Placement Testing (or approved equivalent)
    • CPR (American Health Association) Healthcare Provider Certification (BLS)
    • Proof of the following vaccinations:
      • COVID-19 Vaccination (requirement of Clinical Sites)
      • MMR (two doses of each)
      • Varicella (two doses)
      • Hepatitis B (three doses)
      • Tdap (within the past 10 years)
      • Tuberculosis or TB (two-step skin test within a year of each other or blood draw)
      • Influenza (between August and March)

Occupation Description

(All prices subject to change)

  • Registration $273.00 (Campus Access, Parking and Security [CAPS} Fees included)
  • ID Badge: $5.00
  • Compliance Package $115.00
  • Book (required):
    • Brooks, LaFleur, Health Unit Coordinating, 7th Edition

Contact the bookstore at 336-734-7100 for current textbook prices.

Occupation Description

Medical unit secretaries are employed in hospitals and skilled nursing center.  They must demonstrate skills in the following areas:

  • Maintain hospital and patient records
  • Maintain and order supplies
  • Communicate necessary information to staff
  • Respond to requests from staff, patients, and families
  • Use good receptionist telephone etiquette
  • Follow hospital procedures
  • Appropriately assist with emergencies


Careers Available

Will be eligible for employment as a medical unit secretary in either a hospital or a skilled nursing center.


Entry-Level Salary



Learning Objectives

  1. Learn medical abbreviations for patient records.
  2. Learn to maintain hospital and patient records.
  3. Learn to maintain and order supplies.
  4. Appropriately respond to requests from staff, patients, and families
  5. Prepare students for work employment and work environment with instruction in communication skills, customer service and team work


Recommended Courses and Skills

Must have basic computer skills.

  • Pleasant, professional, and articulate phone voice
  • Ability to multi-task and handle many incoming calls or patients at once
  • Efficient and accurate data-entry skills
  • Computer literacy and multi-line phone experience. If no experience, the prospective receptionist must be able to learn it quickly.
  • Basic knowledge such as basic math, alphabetical or numerical filing may also be required.


Helpful Personal Attributes

  • Punctual and reliable
  • Accuracy
  • Ability to work in multi-disciplinary setting


The Medical Unit Secretary assistant can be reached at 336.734.7790.