A new office simulation lab has been created to help students in the office administration, medical administration and paralegal technology programs at Forsyth Technical Community College. Having all the components of a real office environment will provide hands-on opportunities for students who want to go into business, medical and legal fields.
“This is first time we have offered this for students,” said Dean of Business Information Technologies Pamela Shortt. “We wanted to upgrade the space from a computer lab to a true simulation lab. There are very few of this type of office simulation lab offered in community colleges so we are excited to provide a new environment for our students to learn.”
The lab is equipped with a multi-line phone system, a multi-functional copier, along with a lateral filing system and projectors to run lab instructions and scripts such as how to resolve conflicts and de-escalate problems. A reception area and a collaboration area for team discussions are also included in the new space. Instructors will have the capability to observe students through cameras installed in the lab.
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Support for the development/production of the lab was provided in part by a grant under the Carl D. Perkins Career and Technical Education Act of 2006.
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