State Authorization and Complaint Resolution for Distance Education Students
State Authorization Overview
Forsyth Tech is an approved participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA). This agreement allows Forsyth Tech to offer distance education programs to students residing in other NC-SARA member states without having to seek individual authorization from each state.
However, if a student resides in a state or territory not participating in NC-SARA, they may not be eligible to enroll in Forsyth Tech’s distance education programs. In such cases, Forsyth Tech will promptly notify students upon admission to the college and selection of applicable program.
Forsyth Tech Complaint and Grievance Resolution Process
In compliance with state regulations, Forsyth Technical Community College is required to provide current and prospective students with clear guidance on how to file complaints and grievances. Complaints and grievances of any nature can be reported through the College’s Report It Page.
Additional Resources:
• Academic complaint and grievance procedures can be found in the Student Handbook, under the Student Code of Conduct.
• Accessibility Resources Grievance Policy – Student Guide to Accessibility Resources
• Title IX: Know Your Rights
North Carolina Post-secondary Education Complaints (NCP-SEC )
If a complaint cannot be resolved through the institution’s complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review their Post-secondary Education Complaint Policy and complete the NCP-SEC Student Complaint Form. Submit the form to:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street, Suite 1800; Raleigh NC 27603
Phone: 919.962.4550
North Carolina Post-Secondary Education ComplaintsSACSCOC Student Complaint Process
If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Forsyth Tech’s accrediting agency. Forsyth Tech is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The commission has authorized Forsyth Tech to offer certificates, diplomas, and associate’s degrees. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure. The contact information for SACS is:
1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: 404.679.4500
SACSCOCStudent Complaint – Contacts by State of Residence
In compliance with these regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.
While Forsyth Tech strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by Forsyth Tech’s internal processes, you may choose to file a complaint with your state of residence.
Need to Report an Issue? Find Your State’s Complaint ContactsSARA-NC Complaint Process
Students may also file a complaint through SARA-NC. SARA-NC is the portal for North Carolina. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF).
SARA-NC Contact Information:
SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC 27629
Phone: (855) SARA-1-NC (855.727.2162)
Phone: 919.549.8614, ext. 4667
Email Address: information@saranc.org
Terrence R. Scarborough, Director of SARA North Carolina
SARA-NCProfessional Licensure Statement
Certain programs at Forsyth Technical Community College are designed to prepare students to sit for licensure and/or certification examinations required for employment in specific professions in the state of North Carolina. While Forsyth Tech is approved to participate in NC-SARA (National Council for State Authorization Reciprocity Agreements), NC-SARA approval does not extend to state professional licensing board approvals for courses or programs that lead to professional licensure.
If you reside outside of North Carolina and are enrolled in a program leading to professional licensure, you should contact the program-specific representative listed in the licensure disclosure section for further guidance. Program contacts can also be reached by mail at:
Forsyth Technical Community College
2100 Silas Creek Parkway
Winston-Salem, NC 27103
Health Science Programs
Health Sciences Programs
Johnetta Tate
Program Coordinator, Associate Degree Nursing
jtate@forsythtech.edu
National Council of State Boards of Nursing (NCSBN)
Associate Degree NursingDavid Wood
Program Coordinator, Cardiovascular Sonography
dwood@forsythtech.edu
Society of Diagnostic Medical Sonography (SDMS)
Cardiovascular SonographyHeather Carter
Program Coordinator, Central Sterile Processing
hcarter@forsythtech.edu
Healthcare Sterile Processing Association (HSPA)
Central Sterile ProcessingShannon Thomas
Program Coordinator, Medical Assisting
sthomas@forsythtech.edu
American Association of Medical Assistants (AAMA)
Certified Clinical Medical AssistantDaveta Strayhorn
Program Coordinator, Health Information Technology
dstrayhorn@forsythtech.edu
National Healthcareer Association (NHA)
Certified Electronic Health Records (CEHR) SpecialistCarolyn Lingard
Interim Program Coordinator, Nursing Assistant I and II Programs
NAI_NAII_MEDAIDE@forsythtech.edu
State Nurse Aide Registry Contact Information
Certified Nursing Assistant I and II ProgramJohn Sherman
Director, Continuing Education – HSD
jsherman@forsythtech.edu
National Association of Community Health Workers (NACHW)
Community Health WorkerNancy Andrews Hall
Program Coordinator, Radiography and Computed Tomography
nandrews-hall@forsythtech.edu
Computed TomographyAnnette Saylor
Interim Program Coordinator, Dental Programs
asaylor@forsythtech.edu
Dental Assisting National Board (DANB)
Dental AssistingAnnette Saylor
Interim Program Coordinator, Dental Programs
asaylor@forsythtech.edu
American Dental Association (ADA)
Dental HygieneDaveta Strayhorn
Program Coordinator, Health Information Technology
dstrayhorn@forsythtech.edu
U.S. Health IT Advisory Committee (HITAC)
Health Information TechnologyLeAnn Scruggs
Interim Program Coordinator, ICVT
lscruggs@forsythtech.edu
Cardiovascular Credentialing International (CCI)
Interventional Cardiac & Vascular TechnologyVera Kimbrell
Program Coordinator, Magnetic Resonance Imaging
vkimbrell@forsythtech.edu
American Society of Radiologic Technologists (ASRT)
Magnetic Resonance Imaging
Shannon Thomas
Program Coordinator, Medical Assisting
sthomas@forsythtech.edu
American Association of Medical Assistants
Medical AssistingDaveta Strayhorn
Program Coordinator, Health Information Technology
dstrayhorn@forsythtech.edu
American Health Information Management Association (AHIMA)
Medical Coding Program (ICD Coding, CPT Coding)
Hillary Fernandez
Program Coordinator, Medical Sonography
hfernandez@forsythtech.edu
Society of Diagnostic Medical Sonography
Medical SonographyCarolyn Lingard
Interim Program Coordinator, Nursing Assistant I and II Programs
NAI_NAII_MEDAIDE@forsythtech.edu
Medication AideJawahar Jesrani
Program Coordinator, Nuclear Medicine
jjesrani@forsythtech.edu
American Board of Nuclear Medicine (ABNM)
Nuclear Medicine Technology
Rachel Hawkins
Program Coordinator, Pharmacy Technology
rhawkins@forsythtech.edu
North Carolina Board of Pharmacy (NCBOP)
PharmacyRachel Hawkins
Program Coordinator, Pharmacy Technology
rhawkins@forsythtech.edu
Pharmacy TechnologyShawn Davenport
Program Coordinator, Licensed Practical Nursing
sdavenport@forsythtech.edu
National Association of Licensed Practical Nurses Directory
Practical Nursing DiplomaMatthew Perrell
Program Coordinator, Radiation Therapy Technology
mperrell@forsythtech.edu
American Board of Radiology (ABR)
Radiation Therapy TechnologyNancy Andrews Hall
Program Coordinator, Radiography and Computed Tomography
nandrews-hall@forsythtech.edu
RadiographyDaniel Williams
Program Coordinator, Respiratory Therapy
dwilliams@forsythtech.edu
List of Respiratory Therapist State Licensure Contacts – AARC
Respiratory TherapyLeAnn Scruggs
Interim Program Coordinator, ICVT
lscruggs@forsythtech.edu
National Telemetry Association (NTA)
Telemetry Cardiovascular TechnicianPublic Safety Technologies
Public Safety Technologies
Michael Belcher
Program Director, Emergency Medical Science
mbelcher@forsythtech.edu
National Registry of Emergency Medical Technicians
Advanced Emergency Medical TechnicianBryan Brown
Program Coordinator, BLET
bcbrown@forsythtech.edu
North Carolina Department of Justice – Law Enforcement Certification
Basic Law Enforcement TrainingMichael Belcher
Program Director, Emergency Medical Science
mbelcher@forsythtech.edu
National Association of State EMS Officials (NASEMSO)
Emergency Medical Technician (EMT)Bryan Knight
Program Coordinator, Fire/Rescue
bknight@forsythtech.edu
International Association of Fire Fighters (IAFF)
Fire Academy/FirefighterMichael Belcher
Program Director, Emergency Medical Science
mbelcher@forsythtech.edu
National Association of Emergency Medical Technicians (NAEMT)
Paramedic AcademyTechnical & Trades
Technical & Trades
Bernie Barco
Program Coordinator, HVAC
bbarco@forsythtech.edu
Air-Conditioning, Heating, and Refrigeration Institute (AHRI)
Air Conditioning, Heating and Refrigeration Technology (Comfort Systems)James Mitchell
Director, Continuing Education – E&T
jtmitchell@forsythtech.edu
North Carolina Division of Motor Vehicles
Auto Safety Inspection and On-Board Diagnostic (OBD) IIDavid Conner
Program Coordinator, Automotive Systems Technology
dconner@forsythtech.edu
National Institute for Automotive Service Excellence (ASE)
Automotive Service Excellence (ASE)David Conner
Program Coordinator, Automotive Systems Technology
dconner@forsythtech.edu
National Institute for Automotive Service Excellence (ASE)
Automotive Systems TechnologyDavid Conner
Program Coordinator, Automotive Systems Technology
dconner@forsythtech.edu
National Institute for Automotive Service Excellence (ASE)
Automotive Systems Technology (Toyota T TEN)Greg Purvis
Program Coordinator, Aviation
gpurvis@forsythtech.edu
Federal Aviation Administration (FAA)
Aviation Systems TechnologyGreg Purvis
Program Coordinator, Aviation
gpurvis@forsythtech.edu
Federal Aviation Administration (FAA)
Aviation Systems Technology (Part 65 Accelerated Prep Program)James Mitchell
Director, Continuing Education – E&T
jtmitchell@forsythtech.edu
Federal Motor Carrier Safety Administration (FMCSA)
Commercial Driver License (CDL)Brooke Nagy
Program Coordinator, Computer Integrated Machining
bnagy@forsythtech.edu
National Institute for Metalworking Skills (NIMS)
Computer – Integrated MachiningAllen Doub
Program Coordinator, Heavy Equipment & Transportation Tech
mdoub@forsythtech.edu
Automotive Education & Development Foundation
Diesel and Heavy Equipment TechnologyKamalah Hill
Director, Continuing Education – BIT
khill@forsythtech.edu
Association for Supply Chain Management (ASCM)
Distribution and Logistics ManagementJames Mitchell
Director, Continuing Education – E&T
jtmitchell@forsythtech.edu
International Facility Management Association (IFMA)
Facility Maintenance TechnicianJames Mitchell
Director, Continuing Education – E&T
jtmitchell@forsythtech.edu
National Association of HVAC Professionals (NAHVAC)
HVAC Service Technician I and IIJames Mitchell
Director, Continuing Education – E&T
jtmitchell@forsythtech.edu
American Welding Society (AWS)
Welding (Industrial)Patrick Helton
Program Coordinator, Welding Technology
phelton@forsythtech.edu
American Welding Society (AWS)
Welding TechnologyBusiness & Information Technology
Business & Information Technology
Kamalah Hill
Director, Continuing Education – BIT
khill@forsythtech.edu
Alcohol and Tobacco Tax and Trade Bureau (TTB)
BartendingKamalah Hill
Director, Continuing Education – BIT
khill@forsythtech.edu
American Culinary Federation (ACF)
CulinaryCrystal Harvey
Department Chair, Teacher Education
charvey@forsythtech.edu
NC Department of Public Instruction – Residency Licensure
Elementary Education Residency LicensureTerry Holleman
Program Coordinator
tholleman@forsythtech.edu
Association of Information Technology Professionals (AITP)
Information Technology (Data Reporting and Analytics)Victoria Ferrell
Program Coordinator, IT Systems & Cybersecurity
vferrell@forsythtech.edu
Association of Information Technology Professionals (AITP)
Information Technology (Systems Security, Systems Security Cyber Defense, Cybersecurity)Aaron Condon
Program Coordinator, IT – Technical Support and Services
acondon@forsythtech.edu
Association of Information Technology Professionals (AITP)
Information Technology (Technical Support and Services A+)Cassandra Roman
Program Coordinator, Paralegal
croman@forsythtech.edu
National Association of Legal Assistants (NALA)
Paralegal Technology