State Authorization and Complaint Resolution
Online and distance education is an important part of Forsyth Tech’s program offerings, with many students participating in federal financial aid. Recent amendments to the Higher Education Act of 1965 include changes in regulation for State Authorization that may impact online, distance, and print-based education providers. The related regulations include:
If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002)
In compliance with these regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.
While Forsyth Tech strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by Forsyth Tech’s internal processes, you may choose to file a complaint with your state of residence.Need to Report an Issue? Find Your State’s Complaint Contacts
Forsyth Tech Complaint Resolution Process
Forsyth Technical Community College has a complaint resolution process for academic matters and discrimination issues. Both complaint resolution processes are outlined in the Student Handbook. Students should follow the appropriate process based on the complaint.
For academic matters, students should follow the academic appeals process.
For discrimination issues, students should follow the Student Grievance Policy.
For more information contact:
Dr. Sharilyn Owens
Dean of Transformative Learning
2100 Silas Creek Parkway
Robert L. Strickland Center, room 2353
North Carolina Post-secondary Education Complaints (NCP-SEC )
If a complaint cannot be resolved through the institution’s complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review their Post-secondary Education Complaint Policy and complete the NCP-SEC Student Complaint Form. Submit the form to:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street, Suite 1800; Raleigh NC 27603
Phone: 919.962.4550North Carolina Post-Secondary Education Complaints
SACSCOC Student Complaint Process
If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Forsyth Tech’s accrediting agency. Forsyth Tech is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The commission has authorized Forsyth Tech to offer certificates, diplomas, and associate’s degrees. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure. The contact information for SACS is:
1866 Southern Lane
Decatur, Georgia 30033-4097
SARA-NC Complaint Process
SARA-NC Contact Information:
SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC 27629
Email Address: email@example.comSARA-NC
Professional Licensure Disclosure
Students who reside outside of North Carolina and plan to enroll in any Forsyth Technical Community College online education course(s), degree and/or certificate program that may lead to professional licensure should contact the program lead of each program to discuss licensure options. To view a list of programs that lead to professional licensure, click on the Program title below, designated with a > symbol.
Disclosure Categories either 1). meets state educational requirements for licensure or certification, 2). does not meet state educational requirements for licensure or certification, or 3). a determination has not made.Directory of State Authorization Agencies and Lead Contacts
Health Science Programs
Health Sciences Programs
Certification Board of Cardiovascular Computed Tomography(CBCCT)
2100 Silas Creek Parkway
Winston-Salem, NC 27103